FAQ’s

our most commonly asked questions found in one spot

Are Reservations Required to Visit?

Reservations are currently required to visit Sequoia Grove Winery. However, in some cases, same-day Reservations may be honored. Call our Concierge at 707-339-5757 prior to arrival or email [email protected].  Hours of operation are Wed-Mon, 10 a.m. to 5 p.m.  The tasting lasts 90 minutes and last reservation available is  3:30 p.m.  We are closed on Tuesday.

Are Children or Pets Allowed?

Given the nature of our business, Sequoia Grove Winery welcomes adults 21+ years old. Well-behaved pets are welcome on-leash only.

Do You Have a Restaurant?

Sequoia Grove Winery does not have a restaurant. Our primary emphasis is on making balanced wines that pair well with food. However, we have multiple seated wine and food experiences designed to educate guests on our unique wine and food pairing philosophy. These can range from small-bites to more complex dishes where we demonstrate how salt, acid and sugar in food can influence the enjoyment of wine.

What States Do You Ship To?

Sequoia Grove is proud to ship directly to 40 states. Due to legal restrictions on shipments of wine and other alcoholic beverages, we are currently only permitted to ship to the following states: AK, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VT, VA, WA, WI, WV and WY. At this time we do not ship outside the United States.

How Quickly Do You Ship?

We stock bi-coastal climate-controlled fulfillment houses in Napa County and in Ohio to increase speed of delivery and reduce the time your wine is in transit. We do our best to ship orders as quickly as possible, but please be aware that wine shipping is subject to processing and weather conditions. Our team monitors the national weather map weekly in order to protect your shipment from inclement weather.

All shipments are generally shipped ground; please allow 5-7 business days for normal delivery. A separate shipping confirmation will be sent once your order has shipped with your tracking information included. UPS and FedEx are available Ground or 2-day, but please note we only ship packages Monday through Thursday. If you must receive your order by a certain date, please reach out to our team at 800-851-7841 to confirm shipping speed.

What Is Your Return Policy?

If for any reason you are not entirely satisfied with your purchase, you may return it within ninety (90) days of purchase date. To return or exchange an item, please complete the following steps:

    1. 1. Please contact the Tasting Room as soon as possible either by phone or email.
      2. Clearly explain your dissatisfaction with the product and be prepared to return the product upon request.
      3. If the complaint has to do with freight damage, we will work on your behalf to gain reimbursement from the appropriate freight company.
      4. If the complaint is regarding an incorrect size or color for logo apparel, we will gladly exchange the merchandise.

Note: The credit card used for the original purchase will be credited in the amount of the product sale. Please allow 1-2 billing cycles for the credit to appear on your bill. Shipping and handling costs are not refundable unless we have sent the wrong item.

Who Distributes Your Wine?

Only our Napa Valley Cabernet Sauvignon and Napa Valley Chardonnay are distributed nationally. If you are a restaurant or retailer wishing to carry our wines, please contact the distributor for your state listed below.

State/Territory Distributor
Alabama International Wines
Alaska Republic National Distributing Company
Arizona Republic National Distributing Company
Arkansas Glazer Wholesale
California Republic National Distributing Company
Canada Liquor Control Board of Ontario
Colorado Republic National Distributing Company
Connecticut Brescome Barton, Inc
Delaware Southern Wine & Spirits
District of Columbia Republic National Distributing Company
Florida Republic National Distributing Company
Georgia Republic National Distributing Company
Hawaii Republic National Distributing Company
Idaho Hayden Beverage
Illinois Breakthru Beverage Group
Indiana Republic National Distributing Company
Iowa Glazer Wholesale
Kansas Standard Beverage
Kentucky Republic National Distributing Company
Louisiana Republic National Distributing Company
Maine Nappi Distributors
Maryland Republic National Distributing Company
Massachusetts Horizon Beverage Co
Michigan Great Lakes Wine and Spirits
Minnesota Southern Wine & Spirits
Mississippi Mississippi ABC
Missouri Major Brands
Montana Cardinal Distributing
Nebraska Republic National Distributing Company
Nevada Breakthru Beverage Group
New Hampshire NH Liquor Commission
New Jersey Allied Beverage Group
New Mexico Republic National Distributing Company
New York Empire Merchants
North Carolina Empire Distributors
North Dakota Republic National Distributing Company
Ohio Heidelberg Distributors
Oklahoma Republic National Distributing Company
Oregon Republic National Distributing Company
Pennsylvania PLCB
Rhode island Horizon Beverage Co
South Carolina Republic National Distributing Company
South Dakota Republic National Distributing Company
Tennessee Empire Distributors
Texas Republic National Distributing Company
Vermont Farrell Distributing Corp
Virginia Virginia Imports Ltd / Republic National Distributing Company
Washington Republic National Distributing Company
West Virginia Mountain State Beverage
Wisconsin Breakthru Beverage Group
Wyoming Wyoming Liquor Division